Store Operations Manager Job Vacancy in Pikine, Senegal – Retail – Sporting Goods

Job Description

Position: Store Operations Manager

Company: Decathlon Senegal

Location: Pikine, Senegal

Experience: Minimum 5 years of retail management experience, preferably in sporting goods or large-format stores.

Education: Bachelor’s degree in Business Administration, Retail Management, or related field.

Employment Type: Full-time

Industry: Retail – Sporting Goods

Department: Store Operations

Salary: 1,200,000 – 1,800,000 SSP per month

Vacancies:1

Company Overview

Decathlon Senegal is part of the global Decathlon Group, a leading retailer of sporting goods with a presence in over 60 countries. Established in Senegal in 2015, Decathlon has rapidly become a household name for quality sports equipment, apparel, and accessories that cater to athletes of all ages and skill levels. The company’s mission is to make the pleasure of sport accessible to the many, and it achieves this through innovative product design, sustainable manufacturing practices, and a customer‑centric retail experience. With a strong commitment to community development, Decathlon Senegal regularly partners with local schools, sports clubs, and NGOs to promote active lifestyles across the nation. As a major employer in the retail sector, Decathlon offers diverse career pathways and invests heavily in employee development, making it an attractive destination for ambitious professionals seeking growth in a dynamic environment. This role contributes directly to Decathlon’s strategic objectives of expanding market share, enhancing store performance, and delivering exceptional service to the growing base of Senegal Jobs seekers.

Job Overview

The Store Operations Manager will lead the Pikine outlet, overseeing all aspects of daily store performance, staff management, inventory control, and customer satisfaction. Reporting to the Regional Operations Director, the manager will implement Decathlon’s operational standards, drive sales targets, and ensure compliance with health, safety, and visual merchandising guidelines. This position plays a pivotal role in shaping the customer journey, optimizing product availability, and fostering a high‑performance team culture. The successful candidate will be instrumental in achieving Decathlon’s vision of becoming the top sporting goods retailer in Senegal, while also contributing to broader career opportunities in the region. For more information about Decathlon’s corporate values and global footprint, visit https://senegaljobsearch.com.

Key Responsibilities

• Lead and motivate a team of up to 30 sales associates, department heads, and support staff to achieve store KPIs.
• Develop and execute weekly and monthly sales plans, promotional activities, and merchandising strategies aligned with corporate objectives.
• Monitor inventory levels, coordinate stock replenishment, and conduct regular stocktakes to minimize shrinkage.
• Ensure compliance with health, safety, and security protocols, maintaining a safe shopping environment for customers and staff.
• Analyze sales data, customer feedback, and market trends to identify growth opportunities and implement corrective actions.
• Manage budgeting, payroll, and expense control to meet financial targets.
• Collaborate with the visual merchandising team to maintain brand‑consistent store layout and product presentation.
• Drive employee development through coaching, performance reviews, and training initiatives.
• Represent Decathlon in community events, sports festivals, and local partnerships to strengthen brand presence.

Required Skills

• Strong leadership and people‑management abilities with a proven track record of building high‑performing teams.
• Excellent analytical skills and proficiency in retail management software (e.g., SAP Retail, Decathlon’s internal systems).
• Outstanding communication and interpersonal skills, fluent in French and preferably in Wolof.
• Ability to work under pressure, meet deadlines, and adapt to a fast‑changing retail environment.
• Customer‑focused mindset with a passion for sports and active lifestyles.
• Solid understanding of visual merchandising, inventory control, and loss prevention techniques.

Education

A bachelor’s degree in Business Administration, Retail Management, Sports Management, or a related discipline is required. Candidates with additional certifications in store management, supply chain, or leadership development will be given preference.

Experience

Applicants must have at least five years of progressive experience in retail management, with a minimum of two years in a supervisory or manager role within a large‑format store. Experience in the sporting goods sector or with international retail brands is highly desirable.

Salary

The compensation package ranges from 1,200,000 to 1,800,000 SSP per month, commensurate with experience and performance. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive health and dental coverage for employee and dependents.
• Annual performance bonus tied to store results.
• Employee discount of up to 30% on all Decathlon products.
• Paid vacation, sick leave, and public holidays in accordance with Senegalese labor law.
• Transportation allowance for commuting to the Pikine store.

Training

• On‑boarding program covering Decathlon’s brand values, product knowledge, and operational procedures.
• Continuous professional development through internal workshops, e‑learning platforms, and leadership academies.
• Opportunities to attend regional and international retail conferences.

Working Environment

Decathlon’s Pikine store offers a vibrant, inclusive, and collaborative workplace where teamwork and innovation are celebrated. The store operates six days a week, with flexible scheduling to accommodate peak shopping periods and special events. Employees enjoy a modern retail space equipped with the latest technology, sports testing zones, and a customer‑centric layout designed to inspire and engage shoppers.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through Decathlon’s online career portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Pikine location. For additional career resources, visit https://www.lesothojobsearch.com/.

Equal Opportunity Statement

Decathlon Senegal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.