Job Description
Position:Quality Assurance Manager
Company:Nestlé Senegal
Location:Ziguinchor, Senegal
Experience:5-7 years
Education:Bachelor’s degree in Food Science, Chemistry, or related field
Employment Type:Full-time
Industry:Manufacturing
Department:Quality Assurance
Salary:1,200,000 – 1,800,000 SSP per month
Vacancies:1
Company Overview
Nestlé Senegal is a leading multinational food and beverage company with a strong commitment to nutrition, health, and sustainability across West Africa. Operating for over three decades, Nestlé has built a reputation for delivering high‑quality products that meet the diverse tastes and dietary needs of Senegalese consumers. The Ziguinchor plant specializes in the production of dairy, cereal, and snack products, serving both local markets and regional export channels. As part of Nestlé’s global network, the Ziguinchor facility adheres to rigorous international standards, fostering a culture of continuous improvement, innovation, and community engagement. This environment offers unparalleled career growth for professionals seeking to make a meaningful impact in the manufacturing sector while contributing to Senegal’s economic development.
Job Overview
The Quality Assurance Manager will lead Nestlé Senegal’s quality assurance initiatives at the Ziguinchor plant, ensuring that all products comply with internal specifications, national regulations, and international food safety standards such as ISO 22000 and HACCP. Reporting directly to the Regional Quality Director, the role involves strategic planning, team leadership, and cross‑functional collaboration with production, R&D, and supply chain departments. This position is a cornerstone for maintaining Nestlé’s brand integrity and consumer trust, playing a vital role in the company’s mission to provide safe, nutritious, and high‑quality food. For more information about Nestlé’s commitment to excellence, visit our career portal.
Key Responsibilities
- Develop, implement, and maintain comprehensive quality management systems aligned with ISO 22000, HACCP, and local regulatory requirements.
- Lead internal and external audits, ensuring corrective actions are identified, tracked, and resolved promptly.
- Supervise a team of quality technicians and analysts, providing coaching, performance feedback, and professional development opportunities.
- Collaborate with production managers to design and enforce preventive controls that minimize product variability and waste.
- Analyze quality data trends, generate actionable insights, and present findings to senior leadership to drive continuous improvement.
- Oversee supplier qualification and monitoring programs, ensuring raw material quality meets Nestlé’s stringent standards.
- Manage product release procedures, ensuring all batches meet safety and quality criteria before distribution.
- Coordinate with regulatory affairs to stay updated on changes in Senegalese food legislation and ensure compliance.
- Champion a culture of food safety and quality across the plant through training, communication, and employee engagement initiatives.
Required Skills
- In‑depth knowledge of food safety standards (ISO 22000, HACCP, GFSI) and Senegalese regulatory frameworks.
- Strong analytical abilities with proficiency in statistical tools such as Minitab or SPSS.
- Excellent leadership and team management skills, with a track record of developing high‑performing teams.
- Effective communication skills in French and English, both written and verbal.
- Proven project management experience, capable of handling multiple initiatives simultaneously.
- Problem‑solving mindset with a focus on root‑cause analysis and corrective action implementation.
- Familiarity with ERP and quality management software (e.g., SAP QM, QMS).
Education
A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. A Master’s degree or professional certifications such as Certified Quality Auditor (CQA) or HACCP Practitioner are highly desirable and will be considered an advantage during the selection process.
Experience
Applicants must have a minimum of five to seven years of progressive experience in quality assurance within the food manufacturing industry. Prior experience managing a multidisciplinary team and leading audit programs is essential.
Salary
The compensation package ranges from 1,200,000 to 1,800,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with company matching contributions.
- Annual performance bonus tied to quality and productivity metrics.
- Paid parental leave and generous vacation policy.
- Employee assistance program and wellness initiatives.
- Opportunities for international assignments and cross‑functional projects.
Training
- Continuous on‑the‑job training in advanced food safety and quality methodologies.
- Access to Nestlé’s global learning platform for professional development.
- Leadership development programs tailored for high‑potential managers.
- Certification support for HACCP, ISO, and other industry‑specific qualifications.
Working Environment
The Ziguinchor plant offers a modern, state‑of‑the‑art manufacturing environment equipped with cutting‑edge technology and robust safety protocols. Employees benefit from a collaborative atmosphere that encourages innovation, knowledge sharing, and a strong sense of community. Nestlé’s commitment to sustainability is reflected in its waste reduction initiatives, energy‑efficient processes, and community outreach programs.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the Nestlé career portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Ziguinchor facility.
Equal Opportunity Statement
Nestlé Senegal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.