Retail Operations Analyst Job Vacancy in Dakar, Senegal – Retail

Job Description

Position:Retail Operations Analyst

Company:Carrefour Senegal

Location:Dakar, Senegal

Experience:3-5 years

Education:Bachelor’s degree in Business Administration, Finance, or related field

Employment Type:Full-time

Industry:Retail

Department:Operations Analytics

Salary:SSP 1,200,000 – SSP 1,800,000 per annum

Vacancies:1

Company Overview

Carrefour Senegal is a leading international retail chain that has been serving the Senegalese market for over a decade. With a strong commitment to quality, affordability, and customer satisfaction, Carrefour operates a network of hypermarkets, supermarkets, and convenience stores across major cities, including Dakar, Thiès, and Saint-Louis. The company’s strategic focus on local sourcing, sustainable practices, and digital transformation makes it a top employer for professionals seeking dynamic career opportunities in Senegal. As part of the global Carrefour Group, the Senegal subsidiary benefits from extensive training programs, innovative retail technologies, and a culture that values diversity and inclusion. This environment offers an excellent platform for ambitious analysts to contribute to the growth of retail operations while advancing their own professional development.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management, and sales forecasting for Carrefour Senegal. Reporting to the Operations Manager, the analyst will leverage data-driven insights to support strategic decision‑making, improve operational efficiency, and enhance the overall customer experience. This position is central to Carrefour’s mission of delivering value to shoppers across Senegal and aligns with the broader goal of expanding the company’s market share in the competitive retail sector. Candidates will work closely with cross‑functional teams, including merchandising, supply chain, finance, and IT, to ensure that analytical solutions are integrated seamlessly into daily operations. The role offers a unique blend of analytical rigor, business acumen, and collaborative teamwork, making it an ideal opportunity for professionals seeking to make a tangible impact on retail performance in Senegal.

Key Responsibilities

• Collect, clean, and analyze sales, inventory, and foot‑traffic data from all Carrefour stores in Senegal.
• Develop and maintain predictive models for demand forecasting and stock replenishment.
• Generate weekly and monthly performance dashboards for senior management, highlighting key KPIs such as sell‑through rates, gross margin, and shrinkage.
• Identify operational bottlenecks and recommend process improvements to reduce waste and increase efficiency.
• Collaborate with the merchandising team to assess the impact of promotions and pricing strategies on sales.
• Support the implementation of new retail technologies, including RFID tracking and AI‑driven recommendation engines.
• Prepare ad‑hoc analytical reports for special projects, such as store openings, market entry studies, and competitive analysis.
• Ensure data integrity and compliance with Carrefour’s data governance standards.

Required Skills

• Proficiency in data analysis tools such as SQL, Python, or R.
• Advanced Excel skills, including pivot tables, macros, and complex formulas.
• Experience with data visualization platforms like Tableau or Power BI.
• Strong analytical mindset with the ability to translate data into actionable business insights.
• Excellent communication skills for presenting findings to non‑technical stakeholders.
• Knowledge of retail metrics and supply chain processes.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.

Education

A bachelor’s degree in Business Administration, Finance, Economics, Statistics, or a related discipline is required. Candidates with certifications in data analytics or business intelligence (e.g., CBIP, Tableau Desktop Specialist) are highly regarded.

Experience

Applicants should have 3‑5 years of experience in retail analytics, supply chain analysis, or a comparable role within a large‑scale commercial environment. Experience in the West African retail market is a distinct advantage.

Salary

The compensation package ranges from SSP 1,200,000 to SSP 1,800,000 annually, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer matching contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee discount program across all Carrefour stores in Senegal.
• Transportation allowance for daily commute.

Training

• Onboarding program that includes retail operations fundamentals and Carrefour’s corporate values.
• Continuous learning opportunities through Carrefour’s global e‑learning platform.
• Access to industry conferences and workshops focused on retail analytics and supply chain innovation.

Working Environment

Carrefour Senegal offers a collaborative, multicultural workplace where innovation is encouraged. The office is located in the heart of Dakar’s business district, providing easy access to public transport and a vibrant urban setting. Employees benefit from modern workspaces, flexible working hours, and a supportive team culture that values work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal at https://senegaljobsearch.com/. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview.

Equal Opportunity Statement

Carrefour Senegal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.