IT Executive Jobs in Senegal – Systems Support Role
Job Description
IT Executive – Enterprise Systems Support Role
Company: Sonatel Group (Orange Senegal)
Location: Dakar, Senegal
Job Type: Full-Time
Department: Information Technology & Digital Operations
Industry: Telecommunications, IT Services, Digital Infrastructure
Reports To: IT Operations Manager
Salary: XOF 900,000 – XOF 1,800,000 per month (based on experience, certifications, and technical expertise)
Benefits: Health Insurance, Performance Bonus, Retirement Plan, IT Certification Sponsorship, Paid Leave, Professional Training Programs
Company Overview
Sonatel Group (Orange Senegal) is one of West Africa’s leading telecommunications and digital service providers, delivering advanced connectivity, enterprise IT solutions, and digital transformation services across the region. The organization is expanding its IT operations and seeks a skilled IT Executive to support systems administration, technical support, and enterprise IT infrastructure management.
Professionals searching for IT Executive jobs in Senegal and jobs in Dakar are encouraged to apply.
Position Summary
The IT Executive will be responsible for maintaining IT infrastructure, supporting end-users, managing systems performance, and ensuring smooth operation of hardware, software, and network systems. The role requires strong technical expertise and proactive problem-solving skills to support business continuity and digital operations.
Candidates interested in IT Support jobs in Senegal and System Administrator jobs in Dakar will find strong career growth opportunities in this role.
Key Responsibilities
- Provide day-to-day IT support for hardware, software, and network systems.
- Install, configure, and maintain operating systems and enterprise applications.
- Monitor system performance and ensure uptime of IT infrastructure.
- Troubleshoot technical issues and provide timely resolution.
- Manage user accounts, permissions, and access controls.
- Support cybersecurity protocols and data protection measures.
- Maintain IT asset inventory and documentation.
- Assist in network configuration and maintenance activities.
- Coordinate with vendors for IT equipment and services.
- Support system upgrades, patches, and software deployments.
- Ensure compliance with IT policies and security standards.
- Provide technical training and support to staff users.
- Participate in IT projects and digital transformation initiatives.
- Maintain backup systems and disaster recovery procedures.
Professionals interested in IT Support Engineer jobs in Senegal and Network Administrator jobs in Dakar are highly encouraged to apply.
Educational Requirements
- Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
- Professional certifications such as CCNA, CompTIA A+, Microsoft Certified, or equivalent will be an advantage.
Experience Requirements
- 2–5 years of experience in IT support, systems administration, or network management.
- Experience in troubleshooting hardware, software, and network issues.
- Familiarity with enterprise IT environments and ticketing systems.
- Knowledge of cybersecurity principles and data protection practices.
Applicants seeking IT Technician jobs in Senegal and Digital Infrastructure jobs in Dakar are encouraged to apply.
Core Skills & Competencies
- IT Support
- System Administration
- Network Management
- Hardware Troubleshooting
- Software Installation
- Cybersecurity
- Cloud Computing
- Database Management
- Technical Support
- System Monitoring
- IT Infrastructure
- User Support
- Network Security
- Helpdesk Operations
- Operating Systems
- IT Asset Management
- Disaster Recovery
- Troubleshooting
- System Maintenance
- Digital Operations
Preferred Attributes
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure in fast-paced environments.
- Strong attention to detail and technical accuracy.
- Proactive and self-driven work attitude.
Candidates exploring jobs in Thiès, IT Executive careers in Senegal, Network Support jobs in Dakar, and Technology jobs in West Africa may find this opportunity highly rewarding.
Training & Professional Development
The selected candidate will receive:
- Advanced IT infrastructure and systems training.
- Cybersecurity awareness and certification support.
- Cloud computing and digital transformation workshops.
- Vendor-specific technical training programs.
- IT service management (ITIL) certification support.
- Continuous professional development opportunities.
For additional employment opportunities in Senegal, candidates may visit:
Compensation & Benefits
- Competitive salary package.
- Annual performance bonuses.
- Health insurance coverage.
- Retirement and pension contributions.
- Paid annual leave.
- IT certification sponsorship programs.
- Career growth and leadership development opportunities.
Professionals interested in IT Officer jobs in Senegal, jobs in Saint-Louis, System Support careers in Dakar, and Telecom IT jobs in West Africa are encouraged to apply.
Work Environment
This role operates within a dynamic and technologically advanced environment focused on digital transformation, enterprise connectivity, and IT service excellence. The successful candidate will collaborate with engineers, cybersecurity teams, network specialists, and business stakeholders.
Candidates interested in broader regional opportunities may also explore:
Sonatel Group (Orange Senegal) supports innovation, continuous learning, and career advancement across its digital ecosystem.
Professionals seeking additional African IT opportunities can review:
Equal Opportunity Statement
Sonatel Group (Orange Senegal) is committed to building an inclusive workplace that values innovation, diversity, and technical excellence. Employment decisions are based on qualifications, experience, and organizational needs.
Professionals searching for Senior IT Executive jobs in Senegal, jobs in Kaolack, Network Engineer careers in Dakar, and IT Infrastructure jobs in Africa are encouraged to submit applications.
Additional regional career resources are available at:
