Digital Banking Operations Manager Job Vacancy in Saint-Louis, Senegal – Banking Technology

Manager
Saint-Louis
August 24, 2026
Full Time
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Job Description

Position: Digital Banking Operations Manager

Company: Societe Generale

Location: Saint-Louis, Senegal

Experience: 5 years

Education: Bachelor’s degree

Employment Type: Full-time

Industry: Banking Technology

Department: Operations

Vacancies: 1

Company Overview

Societe Generale is a French multinational bank that has been operating in Senegal for over 100 years. With a strong presence in the country, the bank offers a wide range of financial services to individuals, businesses, and institutions. Societe Generale is committed to innovation and digital transformation, and is seeking a skilled Digital Banking Operations Manager to join its team in Saint-Louis.

Job Overview

The Digital Banking Operations Manager will be responsible for managing the day-to-day operations of the bank’s digital banking platform. This includes ensuring the smooth functioning of online banking services, mobile banking apps, and other digital channels. The successful candidate will have a strong background in banking operations and a proven track record of managing digital banking platforms.

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Key Responsibilities

  • Manage the day-to-day operations of the digital banking platform
  • Ensure the smooth functioning of online banking services, mobile banking apps, and other digital channels
  • Monitor and analyze digital banking metrics to identify areas for improvement
  • Collaborate with cross-functional teams to implement new digital banking initiatives
  • Develop and implement processes to ensure compliance with regulatory requirements

Required Skills

  • Strong background in banking operations
  • Proven experience in managing digital banking platforms
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Education

Bachelor’s degree in a relevant field (e.g. computer science, business administration)

Experience

At least 5 years of experience in banking operations, with a focus on digital banking

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Access to training and development programs

Training

The bank offers a comprehensive training program to ensure that employees have the skills and knowledge needed to succeed in their roles. This includes training on digital banking platforms, as well as soft skills training to enhance communication and interpersonal skills.

Working Environment

The bank’s office in Saint-Louis is a modern and dynamic workspace that is equipped with the latest technology and amenities. The office is located in the heart of the city, with easy access to public transportation and other amenities.

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Application Process

To apply for this role, please submit your resume and cover letter to our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Equal Opportunity Statement

Societe Generale is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

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