Network Operations Engineer Job Vacancy in Saint-Louis, Senegal – Telecommunications

Job Description

Position: Network Operations Engineer

Company: Orange Senegal

Location: Saint-Louis, Senegal

Experience: 5+ years in network operations and telecommunications engineering

Education: Bachelor’s degree in Electrical Engineering, Telecommunications, or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Network Operations

Salary: 1,200,000 – 1,800,000 SSP per month

Vacancies:1

Company Overview

Orange Senegal, a subsidiary of the global Orange Group, has been a leading force in the West African telecommunications market for over two decades. With a robust network infrastructure that spans urban and rural areas, Orange Senegal delivers mobile, fixed-line, broadband, and digital services to millions of customers across the country. The company is committed to innovation, sustainability, and inclusive connectivity, aligning its strategic goals with Senegal’s Vision 2035 for digital transformation. As a major employer, Orange Senegal offers career opportunities that empower professionals to shape the future of communications while contributing to the socioeconomic development of Senegal. This reputation makes Orange Senegal a top destination for talent seeking dynamic, forward‑looking roles in the telecom sector.

Operating from its headquarters in Dakar and regional offices in key cities such as Saint‑Louis, Thiès, and Kaolack, Orange Senegal fosters a collaborative culture that values diversity, continuous learning, and customer‑centric solutions. The organization invests heavily in next‑generation technologies, including 5G, Internet of Things (IoT), and cloud services, creating a fertile environment for engineers who thrive on cutting‑edge projects. By joining Orange Senegal, professionals become part of a vibrant ecosystem that supports career growth, community engagement, and the broader mission of bridging the digital divide in Senegal.

Job Overview

The Network Operations Engineer will play a pivotal role in ensuring the reliability, performance, and security of Orange Senegal’s extensive telecommunications network. Reporting to the Head of Network Operations, the incumbent will monitor, troubleshoot, and optimize network elements across radio access, transport, and core layers. This position demands a deep understanding of telecom protocols, network architecture, and real‑time monitoring tools. The engineer will collaborate with cross‑functional teams, including RF planning, service assurance, and field operations, to deliver seamless connectivity for both consumer and enterprise customers. By leveraging analytical skills and industry best practices, the Network Operations Engineer will contribute directly to Orange Senegal’s commitment to superior service quality and innovation.

In addition to day‑to‑day operational duties, the role involves participating in major network upgrade projects, capacity planning, and the implementation of automation scripts to enhance efficiency. The successful candidate will be instrumental in driving continuous improvement initiatives, ensuring compliance with regulatory standards, and supporting the rollout of new services such as 5G and IoT platforms. This position offers a unique opportunity to work on high‑impact projects that shape the telecommunications landscape of Senegal while advancing your professional expertise.

Key Responsibilities

• Monitor network performance using OSS/NMS tools and respond to alarms within defined SLA thresholds.
• Troubleshoot and resolve faults in radio, transport, and core network elements.
• Conduct root‑cause analysis and implement corrective actions to prevent recurrence.
• Collaborate with RF, planning, and field teams to optimize network parameters and capacity.
• Participate in network upgrade and expansion projects, including 5G roll‑out initiatives.
• Develop and maintain automation scripts for routine operational tasks.
• Prepare detailed incident reports and performance dashboards for senior management.

Required Skills

• Strong knowledge of LTE, 5G, MPLS, and IP networking protocols.
• Proficiency with network monitoring platforms such as NetAct, OSS, or equivalent.
• Hands‑on experience with network equipment from vendors like Nokia, Ericsson, Huawei, or Cisco.
• Excellent analytical and problem‑solving abilities.
• Effective communication skills in French and English.
• Ability to work under pressure and manage multiple priorities.

Education

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or related discipline.
• Relevant certifications (e.g., CCNA, JNCIA, or vendor‑specific certifications) are a plus.
• Continuous professional development through workshops, webinars, or industry conferences.

Experience

• Minimum 5 years of experience in network operations or engineering within a telecom environment.
• Proven track record of managing large‑scale network incidents and projects.
• Experience with automation tools and scripting languages (Python, Bash) preferred.

Salary

The competitive salary range for this role is 1,200,000 – 1,800,000 SSP per month, commensurate with experience and qualifications. Orange Senegal also offers performance‑based bonuses and comprehensive benefits.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with company matching contributions.
• Paid annual leave and public holidays.
• Employee assistance program and wellness initiatives.
• Discounted mobile and data plans for employees and families.

Training

• Access to Orange Group’s global learning platform for technical and soft‑skill courses.
• On‑the‑job mentorship from senior network architects.
• Support for industry certifications and exam fees.
• Regular workshops on emerging technologies such as 5G, IoT, and cloud networking.

Working Environment

Orange Senegal provides a modern, inclusive workplace equipped with state‑of‑the‑art facilities and collaborative spaces. Employees benefit from flexible working arrangements, a culture that encourages knowledge sharing, and a strong emphasis on work‑life balance. The Saint‑Louis office offers a vibrant community atmosphere, close to cultural landmarks and transport links, making it an attractive location for professionals seeking both career growth and quality of life.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal at https://senegaljobsearch.com/. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for a virtual interview followed by an on‑site technical assessment.

Equal Opportunity Statement

Orange Senegal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.