Merchant Distribution Supervisor Job at Wave – Dakar, Senegal

Company: Wave
Location: Dakar
Job Type: Full Time
Industry: Fintech / Merchant Services / Distribution Management

Job Overview

Wave is currently hiring a Merchant Distribution Supervisor in Dakar, Senegal. This opportunity is ideal for professionals seeking distribution supervisor jobs in Senegal, merchant operations jobs in Dakar, fintech careers in Africa, or sales and distribution management roles.

As a Merchant Distribution Supervisor, the successful candidate will support merchant network expansion, optimize field operations, coordinate with internal departments, and drive business performance metrics. This role offers a chance to contribute to one of Africa’s growing fintech organizations while building expertise in merchant acquisition, distribution operations, field sales management, and business performance monitoring.

Candidates interested in supervisor jobs in Senegal, merchant relationship management, operations coordinator jobs, regional distribution careers, and customer engagement roles are encouraged to apply.

To explore additional employment opportunities and understand the job market in Senegal, candidates may visit supervisor jobs in Senegal for career insights and recruitment trends.

Job Description

The Merchant Distribution Supervisor will oversee merchant distribution activities and ensure effective operational execution in assigned territories. This role involves collaborating with cross-functional teams, improving merchant engagement strategies, and supporting business growth initiatives.

The successful applicant will help strengthen merchant performance, monitor operational targets, and contribute to achieving key business objectives. Candidates with experience in sales operations, field supervision, merchant onboarding, distribution channel management, and performance tracking will have an advantage.

This position is suitable for professionals searching for business development jobs, operations supervisor vacancies, sales management careers, merchant support jobs, and distribution management opportunities in Africa.

Key Responsibilities

The Merchant Distribution Supervisor will be responsible for:

• Leading merchant distribution activities and daily operational execution.
• Supervising merchant engagement and field-level distribution efforts.
• Collaborating with internal teams to improve merchant network performance.
• Driving key performance metrics and operational goals.
• Monitoring merchant acquisition and retention strategies.
• Supporting market expansion and business growth initiatives.
• Preparing reports and tracking operational performance indicators.
• Ensuring smooth communication between departments and stakeholders.
• Identifying process improvements for better service delivery.
• Supporting compliance with company standards and operational policies.

Professionals with knowledge in merchant operations, field sales supervision, customer relationship management, distribution logistics, and team leadership are encouraged to apply.

Candidates interested in regional career opportunities can also learn about employment trends and professional growth through supervisor jobs in Sierra Leone which offers valuable insights into Africa’s expanding job market.

Education Requirements

Applicants should possess:

• A Bachelor’s Degree or equivalent qualification in Business Administration, Marketing, Management, Economics, Supply Chain, Finance, or a related field.

Equivalent educational qualifications combined with relevant practical experience may also be considered.

Experience Requirements

To qualify for this role, candidates should have:

• A minimum of 3+ years of relevant professional experience in merchant distribution, operations, sales supervision, logistics, field management, or a related area.
• Experience working with cross-functional teams in a dynamic work environment.
• Strong analytical and communication abilities.
• Proven experience in managing operational performance and business metrics.

Candidates with backgrounds in merchant network expansion, business operations, territory management, sales performance tracking, and customer engagement strategies may have an added advantage.

Required Skills & Competencies

The ideal candidate should demonstrate:

• Strong analytical thinking
• Excellent verbal and written communication skills
• Team collaboration and stakeholder coordination
• Merchant relationship management
• Operational problem-solving skills
• Leadership and supervisory abilities
• Data-driven decision-making
• Performance monitoring and reporting
• Organizational and multitasking skills
• Business growth mindset

Professionals seeking fintech jobs in Senegal, operations manager careers, distribution team leadership roles, and merchant support careers will find this role highly valuable.

To understand wider East African employment trends and professional opportunities, candidates may also review supervisor jobs in Tanzania for additional career resources.

Salary & Benefits

Salary: Competitive salary package (based on qualifications, skills, and experience).

Additional benefits may include:

• Professional training and development opportunities
• Career growth within a fast-growing fintech organization
• Exposure to regional operations and merchant ecosystems
• Performance-based professional advancement opportunities

Training & Career Development

This role provides valuable exposure to:

• Merchant distribution systems
• Fintech operations and digital payment ecosystems
• Sales and territory management strategies
• Business performance analysis
• Leadership and operational supervision

Candidates looking to grow in merchant operations careers, distribution management jobs, fintech leadership opportunities, and business operations management are encouraged to apply.

How to Apply

Interested and qualified candidates who meet the requirements should submit their applications through the appropriate recruitment process for consideration.

Company: Wave
Position: Merchant Distribution Supervisor
Location: Dakar
Job Type: Full Time