HR Intern – Jumia (Full Time)

Human Resource
Dakar
April 28, 2026
Internship
Urgent
Apply Now

Job Description

  • Company Overview

    Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient, and affordable online services to customers, while helping businesses grow as they use Jumia’s platform to better reach and serve customers.

    Jumia is built around a marketplace and supported by a proprietary logistics business, Jumia Logistics, and a digital payment and fintech platform, Jumia Pay.

    With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talent and is backed by high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

    In April 2019, Jumia became the first tech company in Africa to be listed on the New York Stock Exchange.

    Position Title

    HR Intern

    Location

    Senegal

    Role Overview

    The HR Intern will play a critical support role within the HR team, contributing to the smooth execution of daily HR operations and office management activities.

    This role is designed for a highly organized, proactive, and service-oriented individual who is passionate about people, workplace experience, and operational excellence. The intern will support core HR processes, front-of-house coordination, and administrative functions while helping maintain an engaging, efficient, and employee-centric work environment.

    This position offers hands-on exposure to HR operations, office coordination, and employee experience within a fast-paced, dynamic environment like Jumia.

    Key Responsibilities

    • Provide day-to-day administrative support to the HR team across various operational activities
    • Support employee attendance tracking, documentation, and reporting to ensure accuracy and compliance
    • Act as the first point of contact for front-of-house coordination—welcoming visitors, supporting staff inquiries, and ensuring a professional office experience
    • Assist in coordinating office management activities, including supplies, facilities, and vendor interactions
    • Support onboarding processes for new hires, ensuring a seamless and positive employee experience from day one
    • Maintain and update HR records, databases, and personnel files with a high level of confidentiality and accuracy
    • Provide backup support to the HR Operations team when required, ensuring continuity in key HR processes
    • Assist in organizing employee engagement initiatives and wellness activities that enhance workplace culture
    • Support internal communication and coordination efforts across departments
    • Contribute to continuous improvement of HR and office processes to enhance efficiency and employee satisfaction

    Requirements

    • A recent graduate or currently pursuing a degree in Human Resources, Business Administration, or a related field
    • Strong organizational skills with attention to detail and the ability to multitask effectively
    • A proactive, solution-oriented mindset with a strong sense of ownership
    • Excellent interpersonal and communication skills, with a customer-service approach to employee interactions
    • High level of integrity and the ability to handle confidential information responsibly
    • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); familiarity with HR systems is a plus
    • Ability to thrive in a fast-paced, dynamic, and multicultural environment
    • A genuine passion for HR, people experience, and creating a positive workplace environment

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