Job Description

Last Mile Manager – Logistics & Supply Chain

Job Overview

Company: Jumia
Job Title: Last Mile Manager (PUS)
Location: Senegal
Job Type: Full-Time
Industry: E-commerce / Logistics / Supply Chain / Operations
Career Level: Mid-Level to Senior Management
Experience Required: Minimum 4 Years
Salary: Competitive Salary Package (Not Disclosed)

Jumia Official Website is hiring a Last Mile Manager (PUS) to oversee delivery operations, logistics optimization, and last-mile fulfillment strategies in Senegal. This opportunity is ideal for professionals searching for logistics jobs in Senegal, supply chain manager jobs, operations management careers, delivery management jobs, e-commerce jobs, and warehouse operations opportunities.

Candidates interested in transport and logistics jobs, distribution manager careers, fleet management jobs, delivery operations roles, and procurement and supply chain jobs can explore additional career guidance at logistics jobs in Senegal

About the Company

Jumia is one of Africa’s leading e-commerce platforms dedicated to improving everyday life through technology-driven services. The company operates through:

• Marketplace Services
• Logistics Operations (Jumia Logistics)
• Digital Payment Platform (Jumia Pay)

Jumia supports businesses and customers by delivering convenient, affordable, and reliable online services across Africa. In 2019, Jumia became the first African technology company listed on the New York Stock Exchange (NYSE).

The organization employs more than 3,000 professionals and provides opportunities for growth within a fast-paced, multinational environment.

Job Description

The Last Mile Manager (PUS) will lead strategic initiatives and operational improvements related to last-mile delivery performance. The role focuses on optimizing logistics networks, delivery systems, cost efficiency, customer experience, and supply chain transformation.

The successful candidate will manage expansion strategies, logistics partnerships, delivery associate performance, fleet management, and end-to-end operational excellence while supporting Jumia’s rapid business growth.

This role is suitable for professionals interested in logistics manager jobs, e-commerce operations careers, delivery operations management, supply chain leadership roles, transport operations jobs, and warehouse distribution careers.

Key Job Responsibilities

Last Mile Delivery Strategy

• Lead and manage all last-mile delivery strategies and logistics initiatives.
• Design and improve delivery systems for customer fulfillment.
• Develop cost-effective delivery solutions while maintaining service excellence.
• Improve delivery speed and operational efficiency.

Supply Chain & Logistics Operations

• Manage and improve logistics operations performance.
• Support expansion of:
  • Pickup stations
  • Third-party logistics providers (3PL)
  • Delivery associate networks
• Coordinate logistics execution for efficient goods movement.

Customer Experience & Operational Excellence

• Lead projects focused on:
  • Customer Experience (CXP)
  • Vendor Experience (VXP)
• Improve operational service quality and customer satisfaction.
• Support continuous logistics transformation initiatives.

Professionals exploring logistics and transportation careers across African markets can also review workforce insights through logistics jobs in Uganda

Fleet & Delivery Management

• Improve fleet utilization and operational cost management.
• Create best-in-class material handling systems.
• Enhance delivery hub efficiency and product flow management.
• Optimize last-mile cost structures.

Leadership & Team Management

• Build and manage a strong delivery leadership team.
• Develop logistics talent pools and workforce performance.
• Coordinate effectively with central and local operations teams.
• Foster collaboration across multiple departments.

Cross-Functional Collaboration

• Work closely with:
  • Logistics teams
  • Supply chain departments
  • IT teams
  • Fulfillment partners
• Support digital transformation and logistics system improvements.
• Contribute to roadmap planning for operational tools and technology.

Data Analysis & Process Improvement

• Analyze logistics performance and operational KPIs.
• Implement improvements based on operational data insights.
• Design scalable logistics networks and cost-saving solutions.

For professionals researching operations management and supply chain career opportunities in emerging markets, additional employment resources are available at logistics jobs in Ghana

Education Requirements

Required Qualification

Applicants should possess a:

• Bachelor’s Degree in:
  • Engineering
  • Operations Management
  • Supply Chain Management
  • Logistics Management
  • Industrial Engineering
  • Related Fields

Preferred Educational Background

Additional certifications in:

• Logistics & Transport Management
• Project Management
• Supply Chain Analytics
• Fleet Management
• Operations Excellence

Experience Requirements

Required Experience

Candidates should have:

• Minimum 4 years of logistics operations experience
• Experience in:
  • Supply chain operations
  • Logistics network management
  • Strategy implementation
  • Last-mile delivery systems
  • Distribution operations

Preferred Experience

• Experience with complex logistics network management
• Familiarity with local logistics market operations
• Experience in e-commerce or fast-moving delivery environments

Salary & Benefits

Salary

• Competitive Salary Package
• Compensation based on experience and qualifications

Potential Employee Benefits

Selected candidates may receive:

• Career advancement opportunities
• Exposure to multinational logistics operations
• Leadership and management experience
• Professional development programs
• Fast-paced technology-driven work environment
• International collaboration opportunities

Required Skills & Competencies

Technical Skills

• Logistics operations expertise
• Supply chain management
• Fleet management
• Delivery operations planning
• Data analysis and reporting
• Microsoft Office proficiency:
  • Excel
  • Word
  • PowerPoint
• Google Workspace proficiency:
  • Google Sheets
  • Google Docs
  • Gmail
  • Google Drive

Soft Skills

• Strong leadership and team management
• Excellent communication skills
• Analytical and conceptual thinking
• Attention to detail
• Dynamic problem-solving ability
• Adaptability in fast-paced environments
• Cross-functional collaboration skills

Training & Career Development

Selected candidates may gain:

• Advanced logistics management exposure
• Supply chain transformation experience
• Leadership development programs
• Delivery network expansion expertise
• Data-driven operations management skills
• Cross-functional business exposure

This role can lead to future opportunities such as:

• Senior Logistics Manager
• Supply Chain Director
• Regional Operations Manager
• Fulfillment Operations Lead
• Distribution Manager
• E-commerce Operations Director

Why Apply for This Job?

This opportunity is ideal for professionals seeking:

• Logistics jobs in Senegal
• Supply chain manager jobs
• E-commerce careers
• Last mile delivery jobs
• Fleet management roles
• Warehouse operations jobs
• Transport management careers
• Distribution operations jobs
• Operations manager opportunities
• Delivery leadership positions

If you have strong logistics expertise, operational leadership skills, and a passion for improving delivery systems, this role at Jumia offers an exciting opportunity to shape e-commerce logistics and customer experience in one of Africa’s fastest-growing digital businesses.